Crex live's Terms & Conditions – Complete Guide

Crex Live (hereinafter referred to as the "Platform") is an online sports betting and gaming platform operated for users in Bangladesh. These terms and conditions ("Terms") constitute a legal agreement between Crex Live and all of its registered users.

By accessing, browsing, or creating an account on Crex Live's website, mobile application, or any other digital channel, you are deemed to have automatically agreed to these terms and conditions. If you do not agree, please refrain from using our platform.

These terms and conditions should be read together with crex live's privacy policy, responsible gaming policy, and all other related policies. Taken together, these policies form the complete legal framework governing the use of crex live.

• crex live reserves the right to modify these terms and conditions at any time.
• Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms and conditions.
• crex live's terms and conditions are available in both Bengali and English. In the event of any discrepancy, the Bengali version shall take precedence.
• These terms and conditions apply only to individuals who are 18 years of age or older.

To open an account with Crex Live, you must meet the following eligibility requirements. If these conditions are not satisfied, Crex Live reserves the right to terminate your account.

• Age Requirement: You must be 18 years of age or older. crex live may request proof of identity to verify your age at any time.
• Only one account is permitted per person. If the same individual creates multiple accounts, all accounts will be suspended and any deposited funds may be forfeited.
• All information provided during registration must be accurate and truthful. Providing false information will result in immediate account suspension.
• You are solely responsible for keeping your account password and login credentials confidential. Sharing your account with any third party is strictly prohibited.
• crex live does not permit its employees or their immediate family members to register on the platform.

After registration, crex live may ask you to complete a KYC (Know Your Customer) verification process. This may require submitting a copy of your national ID, passport, or driving licence. Failure to complete KYC verification may result in withdrawal restrictions.

The following rules apply to all financial transactions on crex live. When processed correctly, deposits and withdrawals are typically completed within 15 minutes.

• Minimum deposit amount: ৳500. Maximum single deposit: ৳5,00,000.
• Minimum withdrawal amount: ৳500. Maximum daily withdrawal: ৳2,00,000.
• Transactions can be made via Mobile Pay, Nagad, and Rocket. Prior approval is required for payments through any other method.
• Withdrawals must be made to the same mobile banking number provided at the time of registration.
• Withdrawals may remain pending until KYC verification is complete.
• Crex Live reserves the right to place a hold on any suspicious transaction and verify it before processing.

Crex Live does not charge any transaction fees. However, charges from your mobile banking provider may apply. If a deposit is delayed in being credited, please contact our support team.

Funds deposited on crex live may only be used for betting and gaming purposes. Using the platform for money laundering or any illegal activity will result in legal action.

All betting activities on crex live are governed by the rules below. It is in your own interest to read these rules carefully before placing any bets.

• Once a bet is confirmed, it cannot be changed or cancelled unless Crex Live grants permission under special circumstances.
• Odds are subject to change at any time. The odds at the time a bet is confirmed are final.
• If a match is cancelled or postponed, the stake for that bet will be refunded, unless other rules apply.
• Crex Live is not liable for any bets lost due to internet disconnection during live betting.
• If incorrect odds are displayed due to a technical error, crex live reserves the right to void the affected bets.
• The maximum winnings for each event are set individually and are shown on the betting page.

Crex Live offers betting on more than 20 sports, including cricket, football, tennis, kabaddi, and badminton. Each sport may have specific betting rules, which are detailed in the relevant section.

Crex Live offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before accepting.

• The welcome bonus applies only to first-time registrants making their first deposit.
• To withdraw bonus funds, the specified wagering requirements must be met (typically 3–10 times the bonus amount).
• Bonuses are generally valid for 30 days from the date of issue. Any unused bonus will expire at the end of this period.
• If any individual attempts to claim bonuses by creating multiple accounts, all associated accounts will be terminated.
• crex live reserves the right to modify, suspend, or cancel any promotion at any time.
• In the event of any bonus-related dispute, crex live's decision is final.

The terms for referral bonuses, cashback offers, and VIP loyalty points are published separately. Completing a specified amount of betting activity may be required to qualify for these bonuses.

The following activities are strictly prohibited on the crex live platform. Violating these rules will result in immediate account suspension and all deposited funds may be forfeited.

• Placing bets using bots, automated software, or artificial intelligence.
• Any betting activity connected to match fixing or spot fixing.
• Exploiting technical glitches or bugs on the platform to gain an unfair advantage.
• Using the platform to launder money or conceal the source of illegal funds.
• Attempting to access another user's account without authorization.
• Accessing the platform from restricted regions using a VPN or proxy.
• Creating or operating multiple accounts to exploit bonuses.

Crex live believes that betting is a form of entertainment, not a source of income. We always encourage responsible betting and have put in place a number of protective measures on our platform.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily deactivate your account for a set period of time.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 6 months.
• Reality Check: Periodic reminders of how long you have been playing will be shown at set intervals.
• Betting History: View your complete betting history at any time.

Crex live recognizes gambling addiction as a serious issue. If you or someone you know may be struggling with a betting addiction, please reach out to our support team. For more information, visit our Responsible Gaming Page View.

Crex live treats the protection of user personal data as its highest priority. We use internationally recognized data security technologies, and your personal information is never sold to third parties.

• All your personal data is kept secure using SSL encryption technology.
• Crex Live collects user data solely for the purpose of improving its services.
• Your information is never shared with any third party except where required by law.
• You can request to view or delete your stored data at any time.
• Cookie Policy: We use cookies to improve site performance. For more details, please refer to our Privacy Policy.

To learn more about crex live's full privacy policy, visit our Privacy Policy Page Read it. We conduct regular system audits to ensure the security of your information.

Crex Live reserves the right to temporarily suspend or permanently terminate a user's account without prior notice under the following circumstances.

• Violating any provision of these terms and conditions.
• Registering with incorrect or false information.
• Involvement in fraudulent or deceptive activities.
• If evidence of bonus abuse is found.
• If an account remains inactive for an extended period (more than 12 months).
• At the user's own request.